Privacy Policy

At RollingRight, your trust means everything to us — and that starts with how we handle your information. This Privacy Policy explains what data we collect, why we collect it, and how we protect it when you use our website, book a service, or contact us. 1. What We Collect When you use our site or services, we may collect the following: Contact details (like name, phone number, and email) Vehicle information (model, tyre size, service history) Booking data (date/time of appointments) Website usage data (via cookies or analytics tools) We do not collect sensitive personal data like payment card numbers through the website — all payments are handled securely via third-party providers in person or through encrypted links. 2. Why We Collect It We collect your information to: Confirm your booking and send service reminders Contact you if there’s a change to your appointment Improve our website and services based on how visitors use the site Respond to your messages, requests, or feedback We do not use your data for unsolicited marketing or spam. If we ever send you promotions, it’s because you opted in — and you can opt out anytime. 3. How We Store & Protect It Your personal data is stored on secure systems with restricted access. We take reasonable steps to: Prevent unauthorized access or sharing Keep your booking and contact information safe Delete data we no longer need for operational purposes We retain customer data only as long as necessary — typically no more than 12 months from your last visit unless legally required. 4. Sharing Your Data We do not sell or trade your personal information. We may share it only with: Trusted service providers (e.g. SMS/email platforms) who help us manage appointments Legal authorities if required by law (e.g. fraud investigation) Every third party we work with is contractually obliged to keep your data private and secure. 5. Your Rights You have full control over your data. At any time, you can: Request a copy of the data we hold Ask us to correct inaccurate details Ask us to delete your information from our systems Just contact us using the details on our site, and we’ll handle your request promptly. 6. Cookies & Analytics Our website may use cookies — small text files stored on your device — to remember your preferences or help us understand how the site is used. You can disable cookies in your browser settings if you prefer. We also use basic analytics tools (like Google Analytics) to improve website performance and user experience. These tools collect anonymous, non-personal data such as page views and device type. 7. Updates to This Policy We may update this Privacy Policy to reflect changes in the law or improvements to our service. Any updates will be published here. Continued use of the site means you accept the latest version.